Surrey Man and Van Accessibility Statement

Surrey Man and Van is committed to providing an accessible online experience for all users, including people with disabilities, across the accessible Surrey Man and Van service area. We aim to ensure that our website can be used and understood by as many visitors as possible, regardless of technology, location, or ability.

Our Commitment to Accessibility

Our goal is for the Surrey Man and Van website to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.

We view accessibility as an ongoing responsibility and are continually working to improve the user experience for everyone who needs accessible Surrey Man and Van information and services.

Standards and Compatibility

The Surrey Man and Van website is designed and developed to be compatible with a wide range of modern browsers and devices. We aim for our pages to function correctly on current versions of major browsers and on commonly used desktop, tablet and mobile devices.

We strive to use clean, semantic HTML and follow best practices in coding so that assistive technologies can interpret our content accurately for users across the accessible Surrey Man and Van region.

Screen Reader Support

Our website is built to support users who rely on screen readers. We work to ensure that headings, lists and other structural elements are correctly marked up, so that screen reader users can navigate efficiently.

Alternative text is provided for informative images wherever possible, and form fields are labelled to help users understand the purpose of each field. We aim to avoid conveying important information using colour alone, so that visitors using screen readers or high contrast settings can still access key details about Surrey Man and Van services.

Keyboard Navigation

The Surrey Man and Van website is intended to be fully usable with a keyboard alone, without requiring a mouse or touch input. Users should be able to move through interactive elements using standard keyboard commands such as the Tab, Shift plus Tab and Enter keys.

We aim to maintain a clear visible focus indicator so that keyboard users can easily identify which element on the page is currently selected. Where possible, we avoid keyboard traps and ensure that users can navigate forwards and backwards through content throughout the accessible Surrey Man and Van area site.

Content Design and Readability

We aim to write content in clear, straightforward language and to structure pages with descriptive headings and short paragraphs. This helps users scan information quickly and find what they need about Surrey Man and Van services.

We consider colour contrast and text size to support users with low vision. Our intention is that text can be resized using browser tools without loss of content or functionality.

Ongoing Improvements

Accessibility is an evolving process. As we add new features or update existing content, we review the impact on accessibility and look for ways to improve. We may carry out internal accessibility checks, review user feedback and adjust our design or content to better serve visitors across the accessible Surrey Man and Van service area.

Contact for Accessibility Requests

We welcome feedback from users about the accessibility of the Surrey Man and Van website. If you encounter any barriers, find content you cannot access, or need information about our services in a different format, you can contact us by using the contact form on our website or by writing to our registered office address shown on our contact page.

When you contact us with an accessibility request, please describe the problem you experienced, the page you were visiting, and the technology or device you were using. This information helps us investigate the issue and work towards a suitable solution for you and for other users who rely on accessible Surrey Man and Van services.

We aim to respond to reasonable accessibility requests within a practical timeframe and will do our best to provide the information you need in an accessible way.